Guide · Hospitals
Multi-department hospitals need routing, not a single FAQ bot
How WhatsApp AI helps Indian hospitals qualify OPD intent, route departments, and reduce missed follow-ups.
The hospital WhatsApp problem
One number receives OPD, diagnostics, and billing questions. Without routing and booking rules, staff triage manually and patients drop off.
Managed approach
Configure departments, slots, and handoff rules once — then run reminders and follow-ups with a DPDP-aware, healthcare-safe agent.
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