Healthcare WhatsApp AI without clinical overreach
Patients message clinics and hospitals on WhatsApp for timings, fees, and bookings — not for diagnosis. Otomate Flow's healthcare profiles keep the agent in that lane.
The risk with generic chatbots
Unconstrained bots invent treatment advice, promise outcomes, or collect clinical detail that should never live in a marketing chat thread.
That creates patient-safety and advertising-compliance issues for Indian healthcare marketers and operators.
Guardrails we ship
Factual responses from your approved knowledge base only. Escalation for anything clinical. No guaranteed cure, success-rate, or outcome claims in agent copy.
Booking, reminders, and department routing are the core jobs — not replacing doctors or counsellors.
Ads + WhatsApp
When Performance Marketing is enabled, creative and landing claims must stay consistent with the same healthcare-aware stance. CAPI measures bookings — it does not license exaggerated ad copy.
Book a scoping call
Tell us about your funnel — we'll scope WhatsApp AI and, if relevant, Performance Marketing.